This process totally involves all staff and management, gives them ownership of the
ideas and virtually guarantees the support of all.
From large companies to small businesses
• Ensure every employee has their own book and a fluorescent highlighter.
• Encourage them to further brainstorm the ideas in this book.
• Ask every person to highlight at least one idea they feel is the most important or the most powerful in each category (e.g. Internal Customer Service; Building Customer Relationships; Fun with landlords/tenants; etc). This will produce a list in every category, from which you may select the top 1, 2 or 3 ideas by number of votes!
• Advise all staff which ideas are to be implemented and by whom – then implement them.
• After that, reward the individual employees who highlighted the ideas that were implemented.
For individuals purchasing this book, it’s pretty much the same process but there’s only one of you.
You’ll notice as you read through, I have “highlighted” some of these great customer service ideas and made a notation with a personal anecdote related to that particular suggestion.
I hope you find them helpful, funny, or relate to them yourself. So grab your highlighter and get ready to increase your profits.
Our Success Story Clients Also Loved:
It's impossible not to make money from 3,600 Real Estate Customer Service ideas. With Customer Service being such an important part of every successful business, this eBook offers around 3,600 suggestions on how to improve your Customer Service – AND YOUR PROFITS!
The (HOODOO) Top 10 Tips for Writing Great Real Estate Ads
Ian was invited to deliver his Advertising training 10 times at the National Association of Realtors Conference & Expo, the world's biggest - the only person outside North America invited more than 4 times!
His Top 10 Tips in video and written form have been distributed Worldwide, including The National Realtor Magazine online to around 1.5 million members, plus the National Canadian Real Estate Magazine - combined, the world's biggest Real Estate audience!
The eBook is also Included!
The (HOODOO) Top 10 Tips for Writing Great Real Estate Ads now on Training Video!
Ian's "Top 10 Tips" have been published as individual articles in the USA, Canada and Australia -- now available in Training Videos -- but be prepared for a paradigm shift in thinking.
