$19.99
This video reveals why customer surveys are one of the most powerful tools for improving service, building loyalty, and generating new business. Through real-world examples and proven strategies, it shows how consistent feedback programs can strengthen customer relationships, uncover opportunities, and create a true culture of care.
Ian Grace, from Brisbane Australia, spent 16 years working and researching in the UK, South Africa and USA. In the UK, he received what was renowned as the World’s Best Customer Service, Advertising and Sales training in the newspaper industry, courtesy of Thomson Newspapers UK.
Phone: +61 424 143 140
Email: amazing@iangrace.com.au
© 2025 - 2026• Ian Grace & Customer Service Ideas • All Rights Reserved • Privacy Policy • Refund & Return Policy • Created by Ignite Labs
