$19.99
This video explains why a strong client database is one of the most valuable assets any business can build. Learn how better customer records, CRM systems, repeat communication, and referral-focused strategies can increase loyalty, improve retention, and drive long-term business growth.
Ian Grace, from Brisbane Australia, spent 16 years working and researching in the UK, South Africa and USA. In the UK, he received what was renowned as the World’s Best Customer Service, Advertising and Sales training in the newspaper industry, courtesy of Thomson Newspapers UK.
Phone: +61 424 143 140
Email: amazing@iangrace.com.au
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